Frequently asked questions
Find answers to the most common questions about UpNext.
How does the recommendation system work?
+
Do I need to create an account to use UpNext?
+
Where do you get information about streaming availability?
+
Can I change my preferences after the initial onboarding?
+
What's the difference between "Favourites" and "Watch later"?
+
Why don't I see all available streaming platforms?
+
How can I delete my account?
+
Is UpNext free?
+
Can I use UpNext on my mobile?
+
What should I do if I find an error or have a suggestion?
+
Have more questions?
Contact us